Job Information
Trellix Content Specialist in India
Job Title:
Content Specialist
Role Overview:
Trellix is searching for a Content Specialist.
Company Overview:
Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com .
Trellix combines the best of two predecessors. We offer a fresh approach to ensure all remediation. This transformation embraces the incredible portfolio and talent of McAfee Enterprise and FireEye and sets us on the path to re-define the future of cybersecurity.
About the role:
Following the MEDDPICC methodology, work with Trellix business units, marketing, and others to develop customer-facing templates for account managers, customer success managers, renewal account managers, and partners.
Leverage templates to develop Trellix customer-specific material for a global customer base.
Ability to understand, based on persona, the type of message required to deliver the Trellix message to customers throughout the sales cycle.
Respond to questions from stakeholders on the next steps and ensure the team provides exceptional service, even if the request seems out of scope.
Develop seamless integration among internal platforms for sharing information.
Create assets that articulate Trellix’s solutions in a storytelling approach that anyone in the sales organization can leverage.
Support the enablement organization by managing a team of individuals who create process, solution, and technical learning modules for the sales organization.
About You:
6+ years of experience in a content specialist role and 2+ Years of experience in knowledge management role.
Experience in working in a matrixed, dynamic organization requiring working across multiple time zones.
Excellent English verbal and written communication skills.
Work as a self-starter who requires minimal guidance and meets agreed-upon timelines.
Experience leveraging Google’s suite of tools, Seismic, and Less only.
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement
We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com .